Agence MAO Launches Its AI Virtual Assistance Suite Internationally for French-Speaking Tradespeople and Small Business Owners

Pointe-À-Pitre, GUADELOUPE, Oct. 05, 2026 (GLOBE NEWSWIRE) — Pointe-à-Pitre, Guadeloupe — (September 2026) — Agence MAO (Mon Activité Optimisée), a Guadeloupe-based company specializing in AI-powered virtual assistance and the automation of administrative tasks, today announced the international launch of its software suite. Designed for tradespeople, independent professionals, and owners of very small businesses, the solution handles phone reception, appointment scheduling, quotes and invoicing, and accounting preparation. After its debut in the French Caribbean, the agency is now opening its offering to French-speaking professionals across Europe and North America.

Field companies tend to miss important business opportunities due to the nature of their work

At a glance

• Company: Agence MAO (Mon Activité Optimisée), Christophe Garnier (sole proprietorship) — mon-activite-optimisee.com
• Founder: Christophe Garnier
• Headquarters: CCAS, Centre José Marti, 97110 Pointe-à-Pitre, Guadeloupe
• Offering: AI virtual secretary and administrative automation, with modules activated à la carte once the virtual secretary module is in place
• Clients: Tradespeople, independent professionals, and owners of very small businesses
• Markets: French Caribbean, French-speaking Europe (France, Belgium, Switzerland, Luxdmbourg), and French-speaking North America
• Data protection: Encrypted data, stated compliance with GDPR and Switzerland’s nFADP

The project grew out of an everyday problem for tradespeople. A plumber on a job, an electrician working on a panel, or a mason on a building site cannot pick up the phone, and a missed call often goes to a competitor. In the evenings and on weekends, the same professionals catch up on invoicing, filing receipts, and chasing payments. Agence MAO hands these tasks to an automated system so business owners can focus on their trade and on growing their company. The solution also helps businesses comply with France’s new mandatory e-invoicing law and supports the digitization of operations that the new system requires.

A virtual secretary that answers when the tradesperson’s hands are full

The phone reception module answers in under two seconds, day and night, seven days a week. It screens out sales calls, books appointments directly into the professional’s calendar, and assesses the urgency of each request, forwarding the call to the owner’s mobile when the situation calls for it. Voicemails are transcribed and sent to the user’s app.

The line handles several calls at once, so no client ever hears a busy signal. A custom voice option also allows the system to answer in the owner’s own voice and familiar expressions, preserving the close relationship they have built with their clients.

Quotes, invoices, and receipts handled from the field

Accounting receipt processing

Professionals photograph their purchase receipts on site. The system extracts the amounts, calculates the taxes, archives the documents in a secure space, and exports them to the accounting firm in one click. Voice reminders sent via WhatsApp are transcribed in the background.

Voice-memo invoicing

A single voice message dictated from a phone is enough to generate an invoice that meets legal requirements. The client receives a secure card payment link, and polite reminders are sent until payment when needed. The module can also request a deposit to confirm a quote before work begins, and it provides real-time visibility on incoming payments.

Lead qualification and local reputation

A fourth module qualifies each request in advance, notably on budget, so that only serious appointments are scheduled and unnecessary trips are avoided. After each job approved by the professional, the system asks the client for a Google review. Finally, the Business Pack option gives employees and partners secure access to submit their expenses and field notes.

An international expansion built from Guadeloupe

The international launch relies on infrastructure already adapted to the target markets. The platform accepts the main European payment methods, including Bancontact in Belgium and TWINT in Switzerland, and states compliance with both the European GDPR and Switzerland’s nFADP. Each module is activated separately after subscribing to the core module, the virtual secretary, and a free demo call lets users test the virtual secretary before making any commitment.

“A tradesperson with their hands on a job can’t answer the phone, and every missed call can mean a lost contract. Agence MAO was designed so these professionals can get their evenings and weekends back by handing the administrative tasks that weigh on their daily lives over to technology. Starting from Guadeloupe to serve the entire French-speaking world shows that a local innovation can meet a need shared far beyond our islands.”

— Christophe Garnier, founder of Agence MAO

Early users confirm the value of the system. One construction tradesman who is a client of the agency sums up his experience:

“Total freedom in my day-to-day. I no longer lose a single job when my hands are full.”

— Construction tradesman, Agence MAO client

A referral program between professionals

Agence MAO is also building on the word of mouth that drives the trades sector. Professionals who recommend the solution to a colleague or a contact in their network can receive a discount on their next monthly payment, rewarding them as referral partners. Details of the program are available from the agency on request. A second program, the Ambassadors, is open to senior sales professionals active in the field. Selection is strict and places are limited.

Frequently asked questions

How can a tradesperson stop losing jobs because of missed calls?

By handing phone reception over to a virtual secretary available around the clock. The smart switchboard answers in under two seconds, books appointments in the calendar, transcribes messages, and forwards urgent calls to the professional’s mobile, even during a job, according to the instructions set in advance.

What is an AI virtual secretary for construction tradespeople?

It is a smart switchboard that answers clients courteously, qualifies their request, and schedules appointments on the professional’s behalf. Agence MAO also offers an option allowing the switchboard to use the owner’s own voice.

How can a very small business reduce the time spent on accounting?

The receipt processing module automatically extracts amounts and taxes from a simple photo, files the documents, and exports them to the accounting firm in one click. The file sent to the accountant is better prepared, which lightens data entry and also meets the requirements of business digitization and the mandatory e-invoicing reform.

Do I need to subscribe to the entire suite?

No. Only the virtual secretary is required. The other modules (accounting receipts, invoicing, lead qualification, with more in development) are activated separately, as needs arise.

Is client data protected?

The platform states that it encrypts data and complies with the European GDPR and Switzerland’s nFADP.

Can I earn rewards by recommending Agence MAO to other tradespeople?

Yes. The agency offers a referral program that lets professionals receive a discount on upcoming monthly payments when a contact from their network becomes a client.

How can I test the virtual secretary?

A free, instant demo call is available on mon-activite-optimisee.com.

About Agence MAO

Agence MAO (Mon Activité Optimisée) is a sole proprietorship based in Pointe-à-Pitre, Guadeloupe, founded by Christophe Garnier. It develops intelligent virtual and administrative assistance solutions for tradespeople, independent professionals, and owners of very small businesses: round-the-clock phone reception, accounting receipt processing, voice-memo invoicing, and lead qualification. Its suite serves professionals across the French-speaking world.

MAO is perfectly adapted for use with smartphones on the go

Press Inquiries

Christophe Garnier
anthony.gonnet.42 [at] gmail.com
+33973410878
https://mon-activite-optimisee.com
CCAS Pointe a Pitre, Centre José Marti 97110 Pointe a Pitre